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CallFinder - Ann Thayer

Ann Thayer Account Manager, Speech Analytics Solutions, CallFinder Ann is a seasoned customer experience professional with a background in the financial and banking sector. As a core member of the CallFinder team, she is dedicated to supporting and training businesses in the use of call recording and speech analytics technology to extract insights from the conversations they have with their customers. Working alongside clients, Ann's main goal is to identify actionable business drivers and insights within recorded calls, in order to uncover increased revenue and efficiency opportunities. She has been with CallFinder for over three years, and has full knowledge of phonetic and cloud-based audio mining solutions, and call routing technology.

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