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TradeGlobal - Mike Hull

Mike Hull Director, Business Analytics, TradeGlobal Mike is CallMiner BIA certified and has responsibility for all contact center reporting, voice analytics and payroll. Mike continues to oversee reporting, payroll, and voice analytics with plans to greatly expand the use of CallMiner’s ever increasing capabilities. Since joining the team as an agent in March of 2006, Mike has held a variety of positions within the organization. He became the Training Manager and took over the supervision of the QA group. Following the addition of CallMiner’s Eureka voice analytics platform, Mike created the role of Business Intelligence Manager.

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