With
20+ years in the software industry, Adam has held roles across the customer
experience—in sales, marketing, customer support, and consulting. He has been
in leadership positions for CRM and marketing automation products at Siebel
Systems, Oracle, and Unica as well as venture-capital backed start-ups in
Silicon Valley. For the past 5 years, Adam has been a consultant for customer
experience, cloud, big data, data science, and mobile companies while starting
a software and a training company.