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Calabrio - Laura Lukic

Laura Lukic WFM Consultant, Calabrio Laura spent seven years as a Calabrio WFM customer before joining the Calabrio team.  With 20 years of WFM, Business Analytics, and Training experience, she knows the unique business challenges facing todays contact centers.   Being a WFM Consultant has afforded Laura the opportunity to utilize her skills and best practices in helping teams reach their potential.  Whether it’s a new implementation or working with existing customers, finding the best solutions within WFM is the driving force behind Laura’s passion and commitment to Contact Center excellence!

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