As
a communications industry analyst, she provides strategic consulting services
and market analysis on business communication applications, technologies, and
markets, aimed at helping end-user and vendor clients both strategically and
tactically. Her primary areas of focus are Unified Communications and
Collaboration, Contact Center, social media, and other business communications
technologies. Blair provides clients with a variety of custom consulting
services, including market analysis, surveys and research, white papers,
product assessment, competitive analysis, strategic development, vendor
analysis, marketing and product positioning, partner development, and
more.