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Calabrio - Alex Wareham

Alex Wareham Pre-Sales Engineer, Calabrio Alex is a Pre-Sales Engineer and former Product Knowledge Manager at Calabrio, bringing 20+ years of call center experience to the team. Prior to his role at Calabrio, he created and implemented workforce management procedures, developed innovative scheduling practices and administered WFM and QM tools. His operational experience allows him to "talk shop" with customers from a practical and real life standpoint.

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