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Cyara - Bill LaRuffa

Bill LaRuffa Director, Global Solution Architect, Cyara For the last 20+ years Bill has experienced all sides of delivering great customer experiences.  He started out working for a global BPO in the dot com era, building and setting up customer contact centers offshore. Bill has also helped companies during his 15 years select customer centric solutions for their contact centers while at Aspect. He is now helping Cyara’s customers ‘assure’ they are providing truly exceptional experiences that perform at scale. Bill holds a Commercial Pilot license, and actively flies.  He also spends time with teenagers in Sea Scouts teaching them the fundamentals of leadership, seamanship, citizenship and friendship.

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