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Verint - Dave Hoekstra

Dave Hoekstra Product Evangelist, Verint When it comes to Contact Centers, Dave has seen it all. He started his journey in the 90’s as an agent and continued through every role a contact center has to offer, eventually finding his way into his current role. Dave enjoys nothing more than sharing his knowledge and experience with other folks in the industry. And yes, being a father, grandfather, bassist, and photographer (and Texan), he uses words like “folks”. Combining 20+ years of experience in the industry with the rest of his life experience, Dave has a unique perspective of the tools, technology and challenges faced by today’s modern CX organizations and he looks forward to each and every interaction.

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