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5 Questions to Ask When Building a Speech Analytics Team

Every new or existing Speech Analytics team asks the same questions. Do I have the right people on my team or who should be on the team in the future?  Does the team have the right goals?  Is the team positioned in the right place in the organization? Is the team investing in the right software? Should we hire outside assistance to maximize our goals?  You’re not alone.

Every new and existing team asks these questions and Group Elite has an in-depth eBook to explore the answers.  

• Who should be on and leading a Speech Analytics team?
• What are the typical day-to-day tasks of a speech team?
• Where should the Speech Analytics team live within your organization?
• Why set goals for your team and what should they be?
• When should I ask for outside help?

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