The Ultimate Guide to AI Self-Service Without Compromise
With over 100 conversational AI deployments and nearly a dozen in the Fortune 500, this eBook shares the most important insights to self-service that works and is packed with real-world customer examples.
Key Discussion Points:
- How to identify key thresholds for change
- 15 real-world examples of where AI-powered virtual agents outperform live agents
- Learn to identify the line between what should be automated by conversational AI and what should be transferred to live agents
- How to use the power of data to personalize and predict