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The Ultimate Guide to AI Self-Service Without Compromise


Presented By: SmartAction

With over 100 conversational AI deployments and nearly a dozen in the Fortune 500, this eBook shares the most important insights to self-service that works and is packed with real-world customer examples.

Key Discussion Points: 

  • How to identify key thresholds for change
  • 15 real-world examples of where AI-powered virtual agents outperform live agents
  • Learn to identify the line between what should be automated by conversational AI and what should be transferred to live agents 
  • How to use the power of data to personalize and predict

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