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Removing Barriers to a Successful Digital Strategy

 

Chatbots and AI offer a compelling vision for the future of customer interactions with an alluring ROI.  When designing and implementing your digital strategy, organizations need to take into account both the customer's and the company’s intent. Listen to this webinar for examples of  how understanding intent leads to good experiences, benefits of the right digital strategy, and best practices when transitioning from self-help to live-help.