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Beyond Proof of Concept - How to Adopt AI Agents for Success
Presented By: NiCE
Live Date: June 5, 2025. PLEASE SIGN IN FOR THE RECORDING.
Presented by: Madeline Hooper, Senior Product Marketing Manager, NiCE
About the Webcast
Many organizations are past the AI proof-of-concept phase and are moving to adopt AI agents in proven use cases that will deliver concrete value to their customer's experience.
- What type of AI agent is right for your business?
- How do you overcome organizational barriers to AI adoption?
- What are the steps you need to get the most out of AI agents?
Learn how your organization can turn proven use cases into lasting CX success.
About the Presenters
Madeline Hooper, Senior Product Marketing Manager, NiCE
Madeline is a Senior Product Marketing Manager for advanced CX AI solutions at NiCE. Having begun her career in user support, her approach to product marketing maintains a continual focus on the end users—from consumers to agents and business leaders. She is passionate about translating product knowledge and AI best practices to customers’ everyday realities, helping them envision how they can overcome business challenges and transform their operations with AI for CX.