About the Webcast
Scheduling is no longer about filling shifts—it’s about orchestrating work across humans, bots, and automated workflows. This session focuses on how to design flexible, dynamic schedules that support hybrid teams while maintaining service levels, efficiency, and employee experience.
Attendees will walk away with:
- A new scheduling mindset suited for hybrid human-AI environments
- Principles for balancing flexibility with operational discipline
- Examples of how automation changes scheduling assumptions and constraints
- Actionable steps to modernize scheduling practices without disrupting performance
