CRM Social Media Resources - Find CRM Social Media Technology at CRMXchange

Social media content is created by people using accessible and scalable publishing technologies. This technology has become extremely popular because it allows people to connect in the online world and form personal and business relationships. CRMXchange is building a library of tools to help improve your services and marketing. Click below to learn how Social Media can positively impact your company.

>> More White Papers 

>> Vendor Directory  

>> Social Media Webcasts

• Increase Peer-Peer Support Response Rate by Seventy-Two Percent
• Delivering an Exceptional Customer Experience in the Social Era
• Leverage Customer Communities to Reduce Support Costs and Drive Product Innovation - December
• Design Your Customer Community For Maximum Engagement - November 2012

>> Featured White Papers:

• Social media is not an emerging channel that companies can afford to skip
• Use Social Media to Turn Your Contact Center into an Opportunity Center
• 5 Must Haves for a Complete Social Support Strategy - Presented by Get Satisfaction
• 5 Steps to Collecting Amazing Customer Feedback - Presented by Get Satisfaction
• Confused about Social Media –This guide is a good place to start
• Click here to access a collection of free white papers on using Social Media to benefit your business.
• Download Free: "The New Rules of Launch" eBook describes how to TAKE CONTROL of your software or SaaS product launch process, leveraging the full power of the Web and social networking.

>> Social Media Blogs

• Social Media, Networking Starting Points - by: Chris Brogam
• DoshDosh - blog offering internet marketing and blogging tips, alongside social networking strategies
• 10e20 - New York-based Internet marketing company specializing in Social Media and Search Engine Optimization
• DM Lounge - The latest thinking by Jeff Scurlock and industry leaders on measurable marketing, customer experience, and advertising
• Church of the Customer -Ben McConnell and Jackie Huba researches, writes and consults about the effects of word of mouth on customer
• Page One Public Relations - Page One PR offers a full range of public relations and integrated social media services
• The Digital Marketing Blog
• JCPR Twitter Index
• The Marketing Revolution-Kevin Liebl -High-tech marketing executive with over 20 years industry experience in marketing, business development, sales, strategic planning, capital formation, mergers/acquisitions, public relations, analyst relations and investor relations.
• The Lost Jacket - The Lost Jacket is a blog  focused on social media, public relations, marketing and brand management for businesses.
• PR-Squared - Todd Defren is recognized globally as a Social Media & Public Relations innovator, thinker & lecturer
• Social Media Rockstar – From Brett Borders, independent Web traffic developer and social media consultant
• A Virtual Business Solution - Terri Brooks trains and manages the steps to establish your business exposure in social media networks
• Kathy (Legner) Sipple- Social Media Tips for Business
• Lynda Partner’s Marketing Morceaux - Current topics include relationship marketing, consumer insights, social media, selling successfully
• Saint Elk Social Media - Mike Stelck is currently the Vice President Marketing for a start up social community for wine enthusiasts with a winery direct shopping cart application
• Inside Enterprise Communities
• Angela Connor on Growing Successful Online Communities
• B2B Marketing posts by Laura Ramos-  VP and Principal Analyst in Forrester’s technology marketing research team
• Jeremiah Owyang Forrester Analyst, researcher on the social computing industry,
• Marketing Blog by Scott Monty, marketing and communications professional focused on the digital industry
• Mashable – The Social Media Guide
• Chris Brogan, President of New Marketing Labs
• The Social Networking Weblog
• Social Media
• Pronet Advertising – Marketing Strategies through Social MediaThe Social Customer
• Online Marketing Blog
• Influential Marketing Blog
  

>>Web’s Thinkers In Social Media – Social Media Today http://www.socialmediatoday.com/

>>Download Presentation on: How Twitter Changed My Life

>>Learn about Social Media from YouTube Videos...