Michele Carlson, Director of Product Marketing, NICE
Michele is an expert in AI-powered analytics technologies that enable businesses to create better experiences for their customers. In her role as a Director of Product Marketing, Michele brings a warm, energetic approach to connecting businesses and consumers with technology to drive results. Her experience with AI and analytics in customer experience and contact centers spans nearly two decades – far before it was “cool.” Michele has a diverse background in the AI and analytics space, including product management, data analysis, QA engineering, change management, along with agent and supervisor performance coaching. Outside of work, Michele is a mom of four, and enjoys skiing and yoga.
Dave Singer, Global VP, GTM Strategy, Verint
Dave is responsible for driving the GTM strategy for Verint’s industry leading solutions. The strategy is based on developing innovative messaging and offerings, both Partner and Direct, that drive customer centric differentiation and align value with both customer needs and expectations. Dave joined Verint 2002 and has held a variety of roles in Verint including Director of Solutions Consultants, RVP of Solution Principals, and most recently RVP, Presales, focusing on Solution Consulting and Innovation.