Sheri Greenhaus, Managing Partner, CrmXchange, Moderator
Sheri Greenhaus is a CX and contact center industry veteran with over 30 years of experience. She began her career at Dun & Bradstreet in one of the nation's first automated outbound call centers. She later served as Director at Hart Hanks Telemarketing and Vice President of Marketing at CRC Information Systems. In 1995, she co-founded CrmXchange growing it into a leading online resource for CX and contact center professionals. As Managing Partner of CrmXchange and eCRMevents, she drives thought leadership by moderating events, interviewing executives, and producing virtual conferences.