Need to know more about contact center workforce management strategies? Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now?
Welcome to Cyber Marketing Services’ Forum and Virtual Conference Center. You’ll find live and recorded debates and monthly real-time interactive webcasts with other contact center professionals. They share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility.
Whether you want to mark your calendar for a future contact center event or call up past events, you’ll find the information you need—from the best software solution to management strategies for increasing your sales revenues.
Select a link below or browse this month’s education opportunities below.