Need to know more about contact center workforce management strategies? Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now?
Welcome to Cyber Marketing Services’ Forum and Virtual Conference Center. You’ll find live and recorded debates and monthly real-time interactive CRM webcasts with other contact center professionals. They share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility.
Select a link below or browse this month’s education opportunities below.