CRM Case Studies

CRMXchange has cultivated a well-regarded reputation as a leading online resource for the very latest industry information on best practices and customer relationship management.  Contact center vendors provide valuable information on strategies and software to further educate your staff and enhance your overall productivity.

 

Find ways to improve your own business operations. No matter what goals you are interested in accomplishing, you’ll find the ideas and tactics that you will be able to utilize for years to come.  Be sure to check back often as this directory is continuously being updated.

Focus
Industry
Title
ACD Call Routing
Outsourcer
Call Recording
Marine
Call Recording
Hospital Systems
Call Recording
Insurance
Cloud Routing
Outsourcer
Cloud Routing
Vitamins and Supplements
Customer Relationship Management
Automotive
Desktop Analytics
Cable
Dialing and Blended System
Retail
Dialing and Blended System
Publishing
Dialing and Blended System
Outsourcer
IP Recording
Financial Services
Predictive Dialers- Compliance
Financial
Proactive Customer Engagement
Pension Funds
Quality Management
Financial Services
Quality Monitoring
Financial Services
Quality Monitoring
Physician Services
Site Design and Furniture
Publishing
Speech Analytics
Automotive
Workforce Management
Outsourcer
Workforce Management
Entertainment
Workforce Management
Outsourcing Services
Workforce Management
Outsourcing Services
Workforce Management
Benefits Administration
Workforce Management
Banking
Workforce Management
Publishing
Workforce Management
Banking
Workforce Optimization
Financial
Workforce Optimization
Sports Franchise