Software to provide message management and call center real time monitoring for improved workforce performance and CRM.
Aspect builds customer-company relationships through a combination of customer contact software and workforce optimization for the enterprise. For more information, visit www.aspect.com.
Avaya is the global leader in contact center and enterprise customer communication solutions. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, service and competitiveness.
Cisco is the worldwide leader in networking for the Internet and a leading provider of communication and collaboration solutions, including solutions for the contact center. Cisco customer solutions combine powerful contact center multi-channel routing and queuing with voice self-service to create unique, content rich experiences. Cisco is also delivering the next wave of customer care that enables enterprises to integrate traditional contact center tools and processes with Web 2.0, emerging social medias, and video in order to deliver compelling customer experiences and proactively manage a company’s brand and reputation. Learn more at www.cisco.com/go/cc
Interactive Intelligence offers unified business communications for contact center automation, unified communications, and business process automation, with our open standards, all-in-one software suite. Over 5,000 organizations worldwide currently benefit from our on-premise or cloud-based solutions, both of which include value-added services for software, hardware, implementation, consulting, support and education.
Return to Directory
Contact Center Vendors | Contact Center Webinars | Archives | Call Center White Papers | Press | Free Offers | Events | Contact Center Case Studies Cloud Contact Center Software |Columns | Executive Interviews | Blog | ACD | Messaging |Scripting-DatabaseContact Center Feedback and Analysis | CTI |Support Desks |IVR | VoIP | Knowledge Management | Contact Center Monitoring - Recording | Multi-Channel Systems | Unified | Contact Center Analytics | Testing-Data Analysis |Unified Desktops | Employment Assessment | Contact Center Workforce Optimization | Performance Optimization | Dialing | Speech | Web Site Self Help | Workforce | eLearning | Language Interpretation | Furniture - Site Design | Professional Services | Outsourcers | Remote Agents | Social Media, Social CRM |Speech Voice | Home | Site Map | Who We Are | Privacy Statement | Top | Contact Us