Scripting – Database

Altitude Software, is the leading independent contact centre vendor for unified interaction solutions. Altitude uCI™ (Unified Customer Interaction) suite over IP manages and improves interactions. Altitude uCI is a cost-effective application suite conceived to improve the overall productivity of the contact centre.
 

Austin Logistics is a leader in providing olutions that are aggressively used for retention, cross-sell/up-sell and collections, enabling proactive, profit-focused decisions.

Synchrony is a CTI customer management solution that helps small and mid-size organizations and enterprise departments to deliver consistent and highly responsive customer interactions. Its unique architecture links multi-channel contact center functionality with a powerful agent desk-top portal that delivers significant productivity and revenue gains by providing a consolidated view of the information and resources necessary to optimize each customer interaction. Whether on-demand or on-site, Synchrony is delivering significant value to organizations around the world, including industry leaders in education, entertainment, financial services, healthcare, manufacturing, and travel.

SER provides outbound dialers, including integrated VoIP, call management, monitoring and performance optimization for contact centers in the collections, teleservices, banking, fund raising, polling and surveys industries.