Presented By: Art Schoeller, Principal Analyst at Forrester Research, Inc.
Date: Wednesday, July 11, 2012 – 1pm Eastern
The benefits of cloud computing
are becoming widely appreciated by leading contact centers around the
world. Whether you are a mid-sized or enterprise center, you can
benefit from instant scalability and cost savings while improving the
customer experience. But is moving to the cloud for your organization?
This webinar discusses the benefits and challenges and is a must-attend
event for any organization considering the cloud.