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Celfocus partners with Liferay to transform customer experiences for CSPs

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Celfocus partners with Liferay to transform customer experiences for CSPs

Celfocus will use Liferay Digital Experience Platform to build integrated omni-channel customer service solutions for the Communications Service Providers (CSPs).

LONDON – April 16, 2018 – Liferay, Inc., which makes digital experience software for enterprises, today announces its partnership with Celfocus, which delivers high-tech transactional solutions and products, consulting and technology services, system integration and managed services for Communication Service Providers (CSPs). 

Nuno Viegas, Celfocus UK General Manager commented, “CSPs throughout the world are committed to becoming more agile, better connected to their employees and closer to customers but they face considerable challenges connecting siloed business processes to fix broken customer journeys. Liferay DXP provides the flexibility to integrate our own products and our client’s systems of record to rapidly deliver omnichannel portals and mobile solutions that evolve with our clients’ needs.” 

Michael MacAuley, General Manager Liferay UK & Ireland commented, “Celfocus has demonstrated considerable success guiding telecommunications providers through digital transformation by architecting solutions that reuse components and improve business agility. It’s a natural partnership – in Liferay’s digital experience platform, Celfocus has a flexible platform with which to augment portfolio and deliver value quickly to CSPs in the UK & Ireland.” 

As a Liferay partner, Celfocus is committed to providing innovative solutions for clients, holding recognizable and trusted presence serving the UK & Ireland market and the technological expertise to successfully implement solutions with Liferay’s software.


About Celfocus

Founded in 2000, Celfocus is a joint venture of Vodafone Portugal, a fully owned subsidiary of Group Vodafone, and Novabase, the largest Portuguese information technology company listed on the Euronext Lisbon Stock Exchange.

Celfocus delivers high-tech transactional solutions and products, consulting and technology services, system integration and managed services. We develop and implement technology solutions that help Communication Service Providers (CSPs) undergo Digital Transformation, by delivering a full fledge Telco Asset based on components that address CSPs’ most complex, mission-critical issues. These components can evolve, allowing flexible IT BSS / OSS transformation projects, with significant lower complexity to address evolving business challenges.

Celfocus’ dedicated team, working across our five global offices in Lisbon, Oporto, London, Newbury and Dubai, focuses on understanding the complex market needs and delivering quality solutions to our clients across the globe.