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2021 Roundtable Series

 Presented By: CrmXchange


February 23 Preparing for the Future of WFM
July Best Practices - The Future of Workforce Optimization
August CX Megatrends to Watch in 2022
September Seamless Customer Experience - Combining AI, VA with Live Agents
October Best Practices and Strategies for a Work from Home Customer Service
October Best Practices - Reduce Agent and Customer Effort