Home > Vendor Directory

Service Agencies-BPO

Many times it is often more cost-effective and convenient for a business to outsource marketing and support. There are many outsource providers to choose from. Find out more about their capabilities by consulting our directory. These companies can be used for strategic projects or operations, including CRM, sales, leads, support, telemarketing; the following companies can help you. For further information, click on the vendors below.

BPO by Fusion Business Solutions

Fusion is one of the leading BPO outsourcing companies based in India, with offices in the USA and UK. We own a vast pool of talented and qualified professionals that are ready to serve every industry and business entity in their administrative tasks with whatsoever size. Precisely, we help businesses in their administrative and repetitive jobs as a be-fitting virtual assistant service provider. With an objective to reduce in-house burden, save time & money, and regain focus, we show flexibility in working 24/7 for clients with dynamic needs.

c2o by c2o

Gone are the days when companies used to hold all customer care activities in-house. In today’s day and age, companies have started outsourcing because they can efficiently cut back on costs since an in-house setup needs time, space, and staff.

c2o has earned its place as the best outsourcing business solution provider in the UK. We are based in Islamabad, Pakistan and provide world-class inbound (exclusively handle calls initiated by the customer), digital marketing, and IT solutions; helping businesses prosper and reach their goals. We are proud to be the only contact centre in Pakistan to hold the 18295 certifications by the International organization for standardization.

Businesses that have chosen c2o have witnessed reduced operation costs and increased efficiency. We provide specialised knowledge and trained agents so they can help provide strategies based on the client’s mood and product.

Our managers have valuable skills and are [...]

i2x Call Analytics and Communication Coaching by i2x GmbH

Every customer conversation is rich with valuable data and information. i2x leverages the power of artificial intelligence to transform the human voice into actionable insights at the speed of a face-to-face conversation. i2x captures, understands, and delivers knowledge from phone conversations to optimize business processes, drive conversions, and consistently delight customers.

Nuance Communications, Inc. by Nuance Communications, Inc.

Nuance provides tailored customer service solutions that support intuitive and pleasing interactions between companies and their customers. Our full suite of customer care solutions – including speech-enabled IVR, full-service hosting, proactive outbound notifications, routing and CTI services, desktop optimization and business consulting – enable organizations with complex and evolving customer care operations to earn happy, loyal customers.

UiPath for Contact Centers by UiPath

UiPath has a vision to deliver the Fully Automated Enterprise™, one where companies use automation to unlock their greatest potential. UiPath offers an end-to-end platform for automation, combining the leading Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations.