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Customer Contact Week - Austin

September 16 - 19 | Austin, Texas

Customer Contact Week, the largest and most comprehensive event series for customer service and CX professionals, returns to Austin, September 16-19 for the final iteration of its 20th Anniversary Celebration! The event is projected to attract over 450 executives who spearhead contact center and customer experience strategies. 

Speakers represent the industry’s best and brightest with Michelle Williams, Grammy Award-Winning Singer/Songwriter, Actress & Entrepreneur as the celebrity headliner. Other speakers in the incredible lineup include executives from Uber, Comcast, Nationwide, Coca-Cola, Nike and more!  

The unparalleled event program contains keynote sessions, Interactive Discussion Groups (IDGs), breakout track sessions by topic, peer- to- peer networking, exclusive site tours, exposure to the top state-of-the-art vendors in the industry & more! View the Agenda.

Learn best practices, immerse yourself in customer-centric initiatives and transform the way you do business forever. Plus, get an additional 20% off your conference passes when you register online with the code: 3CCWA_CRMXCHANGE


For any questions, email us here.