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CX Innovation Summit

 CX Innovation Summit

Date: 20 - 22 March 2018, Pullman Melbourne on the Park   

Applying emerging trends and driving growth

Creating, enabling and nurturing a stellar customer experience (CX) is what separates those that lead and innovate from those that fall behind. According to a recent KPMG study, over the next five years almost 89% of CEOs expect to be competing on the basis of CX. To ensure competitive advantage, it is vital for companies to establish robust strategies that permeate the business top-down. Through adoption of customer-centric holistic approaches and innovative tech solutions, companies are able to predict, pre-empt, and address issues that arise during the customer journey to create a positive and lasting impression.

Akolade’s inaugural CX Innovation Summit features national and international thought leaders from a range of industries who will share their stories of struggles and successes in achieving CX excellence. The conference will also provide delegates with robust understanding of key elements necessary for strategising, strategy implementing, sustaining and staying ahead of the curve in the race for best customer journey.

Attend CX Innovation Summit and learn how to:
- Establish an effective CX strategy that permeates the business and drives growth
- Become a truly customer-centric company through adoption of technology
- Differentiate your CX through consistent innovation
- Link the CX to ROI and get internal buy-in

The event programme has just been released, please click here to download the full version.    

Please quote VIP code WFXCRX.   

For more information or to register on, please contact Akolade on:
Phone: 02 9247 6000
Fax: 02 9247 6333
Register Online Now -