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iCXP Summit

October 18, 2018 | Chicago, IL

Improve, inspire and innovate your customer experience at iXCP Summit! 

The boundaries between industries are blurring as changes in customer behavior and opportunities offered by emerging technology create a singular slate of challenges and opportunities that executives across all verticals need to address. Forcing brands to pause and re-think their customer experience strategy in a way that will drive the most value for both the customer and the organization, today’s most innovative brands are shifting their focus from products and services to a customer-centric approach that takes a 360-view of the customer to create effortless omni-channel experiences. Customer experience IS the new currency of loyalty.  

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