ICMI CC Expo
May 11-14, 2020 | Fort Lauderdale, FL
You Have Goals for 2020. ICMI Contact Center Expo Will Help
You Achieve Them, Faster.
Change and innovation is happening in the
contact center at warp speed. At the same time, you have to stay on course with
the objectives you’ve set, whether it’s your own professional development,
empowering your team, or elevating your contact center’s value. How do you get
it all done? And on time?
At ICMI Contact Center Expo, we don’t just tell you how to keep up with change while managing the demands of your contact center, we show you. Here, you’ll find the latest insights, hear firsthand experiences and real solutions from a highly curated program to help you ACCELERATE your goals for 2020. You’ll learn from real experts, ICMI Certified Instructors (the best in the business!), and first-person case studies from known brands who are truly getting it right, so you can fast-track your own success and take your contact center further than you even imagined.