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Your Agent Productivity Reimagined

Verint® Systems

Presented By: Verint® Systems

If you’ve ever sat down and watched your call center agents work, you know they have one of the toughest jobs around. Customer questions and issues are more complicated than ever, and finding an answer is like finding a needle in a haystack. But what if it didn’t have to be that way and you could use artificial intelligence to bring the right answer to the agents’ fingertips automatically?    

You can and the future is here. The Verint Employee Desktop is a powerful solution that helps your contact center agents provide complete, consistent and contextual service – on the phone, live chat, email, social media, or anywhere else.  

Read this eBook to learn more about these unique capabilities that take your agents from helpless to helpful.

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