Best Practices for Next Generation Over the Phone Interpretation
Today’s customers have very high customer experience
expectations from the brands they choose to buy. To match expectations, it
is critical for organizations to have an omnilingual CX strategy. Equally important is the ability to understand the support journey each of their customers take across languages.
Leverage technology to build an omnilingual, omnichannel strategy that will
attract, delight, and retain customers--- regardless of language.