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Top Retailer Immediately Saves $2.6 Million a Year with Predictive Behavioral Routing


Presented By: NICE

Every experience matters in the rapidly changing retail industry. With Predictive Behavioral Routing, this top retailer continues to build customer loyalty through personalized relationships, while improving their overall productivity.

Find out how this top retailer uses Predictive Behavioral Routing to deliver proactive personalization with immediate results that reduce handle time and hyper-personalize the customer experience.

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