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Best Practice Roundtable - Reduce Agent and Customer Effort


Presented By: CrmXchange

Tuesday, December 6, 2022 1:00pm Eastern

Presented by: UJET and NICE CXone


About the Webcast

This panel will discuss how making it easier for your agents results in happier customers.


About the Presenters

Sheri Greenhaus, Managing Partner, CrmXchange, Moderator

For over two decades Sheri Greenhaus has been involved in nearly every aspect of contact center management. At CRC Information Systems, where she was Vice President of Marketing, Sheri was responsible for sales and marketing strategies for this call center database company. As Director of Hart Hanks Telemarketing, Sheri oversaw the Hart Hanks call center operation.