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Technology Showcase - How to Overcome Workforce Optimization Issues


Presented By: Aspect

Live Date: July 27, 2017. PLEASE SIGN IN FOR RECORDING

Presented by Jeff Whitt, Solutions Specialist, Aspect

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About the Webcast

During this session, we will review common Workforce Optimization challenges, how to overcome them, and discuss features and benefits of Workforce Management in the Cloud.

This  product demonstration will focus on key objectives such as:

  • Reducing Cost/Improve Efficiency
  • Enhance Customer Experience
  • Improve Employee Experience
  • Develop New Resources and Revenue Streams

    About the Presenters

    Jeff Whitt, Solutions Consultant, Aspect

    Jeff brings 20+ years of Workforce Management, both as a user and vendor of WFM. Prior to his role in product management, Jeff was a senior application consultant, technical trainer, and support engineer who helped organizations across industries help make the most of their workforce management solutions.