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Tech Tank - Customer Delight - Live Demonstrations of Breakthrough Innovations

CRMXchange

Presented By: CRMXchange



April 16, 1:00 pm Eastern

Presented by Genesys and Verascape

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About the Webcast

Join this webcast for a fascinating inside look at emerging solutions that significantly impact contact center operations. Attendees will view demonstrations of cutting–edge technologies and get a clear idea of how they can tangibly help to resolve ongoing issues.

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About the Presenters

Sheri Greenhaus, Managing Partner, CRMXchange, Moderator

For over two decades Sheri Greenhaus has been involved in nearly every aspect of contact center management. At CRC Information Systems, where she was Vice President of Marketing, Sheri was responsible for sales and marketing strategies for this call center database company. As Director of Hart Hanks Telemarketing, Sheri oversaw the Hart Hanks call center operation. Sheri began her contact center career at Dun & Bradstreet; the first automated outbound call centers in the country. There, she was responsible for acquiring and maintaining major accounts.