About the Webcast
As the world is moving towards a ‘new normal’ set by COVID-19, many of the contact centers have now moved to a remote model. While for some companies, remote operations have always been a part of their working model, for some it is new.
Join us to learn how to restore service continuity, service excellence and establish financial stability as you move to this new normal.
Hear first-hand from Contact Center leaders on how they are restoring agent productivity, keeping customers satisfied and cutting costs responsibly during these tough times.