Kelly Koelliker, Director, Content Marketing, Verint
Kelly Koelliker is director of content marketing at Verint with a focus on contact center workforce engagement solutions. With more than 15 years of marketing and sales experience, her expertise in the customer service industry covers such fast-evolving categories as knowledge management, natural language search, and CRM.
Iain Daws, Director, Content Marketing, Verint
Iain is the Director of Content Marketing at Verint, focusing on Verint’s offerings for compliance and also the public sector. Passionate about understanding customers’ requirements and finding the best possible way of meeting them, he has extensive experience in sales, marketing, and services delivery across the public and commercial sectors. He particularly enjoys telling stories that articulate a wide variety of subjects in a comprehensible and engaging manner.