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Journey of the Connected Customer 2022


Presented By: CrmXchange

March 14 - 17, 2022

Presented by CrmXchange


About the Webcast

You are invited to attend the CrmXchange Virtual Conference Journey of the Connected Customer Free.  Mark your calendar for March 14 - 17, 2022. Don't miss this opportunity to connect with industry experts and receive early access to brand-new exclusive content.  

Today’s customers use all available options and may engage your company on a variety of channels.  As customers gain more control, there is a need for contact centers to provide personalized interactions. 

Participate in workshops and learn best practices on how to make it easy for your customers to interact with your organization in the ways that are most comfortable for them. Connect with the most knowledgeable people in this industry. The information-packed sessions will have you capturing new ideas to implement immediately. Experience this opportunity for growth and learning, and extend this invitation to a colleague.  https://bit.ly/3IVkeVl

About the Presenters

Sheri Greenhaus, Managing Partner, CrmXchange, Moderator

For over two decades Sheri Greenhaus has been involved in nearly every aspect of contact center management. At CRC Information Systems, where she was Vice President of Marketing, Sheri was responsible for sales and marketing strategies for this call center database company. As Director of Hart Hanks Telemarketing, Sheri oversaw the Hart Hanks call center operation.