About the Webcast
There’s an abundance of digital tools available in the workplace today. How do you ensure that your employees are positioned for success?
Most companies strive to improve employee experience while not impacting their productivity. During this session, we will discuss the impact of digital tools on the employee and share ideas on how to:
- Help agents identify the tools they need
- Get the agent ‘buy-in’
- Find the right balance for the number and type of tools required
You will come away with an understanding of how to avoid offering so many tools that work becomes more confusing than constructive.