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Stay One Step Ahead and Find Out What’s Next in CX


Presented By: NICE CXone

Live Date: December 1, 2022. PLEASE SIGN IN FOR THE RECORDING.

Presented by: Sherry Fragomeni, Product Marketing, NICE CXone

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About the Webcast

Would you like to see what your future business looks like?

There's no doubt - most companies do not spend enough time considering the future of their CX, but that will change in the very near future. You can’t just stand still with customer experience. In order to stay competitive, leading companies are learning to be more strategic and get better at anticipating consumer needs through a frictionless customer journey. And you too, can achieve this by reimagining your own future.

How? Join us at our upcoming webinar where industry leaders will share their stories and successes and help you meet your customers’ needs and stay one step ahead!

Find out how to achieve key outcomes such as:

  • Increased self-service resolution
  • Reduced call volumes
  • Reduced handle times
  • Reduced cost-to-serve
  • Reduced customer effort
  • Increase customer lifetime value


About the Presenters

Sherry Fragomeni, Product Marketing, NICE CXone

Sherry began her career in brand marketing and has worked for leading global CPG companies such as Philips and Victorinox Swiss Army. She then moved into the Digital/SaaS space in product marketing with well-known companies such as Pitney Bowes. Sherry currently heads the product marketing for NICE CXone Expert.