Stay One Step Ahead and Find Out What’s Next in CX
Live Date: December 1, 2022. PLEASE SIGN IN FOR THE RECORDING.
Presented by: Sherry Fragomeni, Product Marketing, NICE CXone
About the Webcast
Would you like to see what your future business looks like?
There's no doubt - most companies do not spend enough time
considering the future of their CX, but that will change in the very near
future. You can’t just stand still with customer experience. In order to stay
competitive, leading companies are learning to be more strategic and get better
at anticipating consumer needs through a frictionless customer journey. And you
too, can achieve this by reimagining your own future.
How? Join us at our upcoming webinar where industry leaders
will share their stories and successes and help you meet your customers’ needs
and stay one step ahead!
Find out how to achieve key
outcomes such as:
- Increased self-service resolution
- Reduced call volumes
- Reduced handle times
- Reduced cost-to-serve
- Reduced customer effort
- Increase customer lifetime value
About the Presenters
Sherry Fragomeni, Product Marketing, NICE CXone
Sherry began her career
in brand marketing and has worked for leading global
CPG companies such as Philips and Victorinox Swiss Army. She then
moved into the Digital/SaaS space in product marketing with well-known companies
such as Pitney Bowes. Sherry currently heads the product marketing
for NICE CXone Expert.