Verint Systems – Verint Channel Automation

About Verint Systems

Verint(r) (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries—including over 85 of the Fortune 100 companies—are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.

About Verint Channel Automation

Verint’s Channel Automation offering enables organizations to unify customer interactions across channels in a single-pane agent view while helping deploy staff and bots more effectively. Industry-specific natural language models handle common customer inquiries, and agent handoff is just a step away.

Directory Categories

  • Chat and Virtual Agents
  • Cloud Contact Center Solutions
  • Computer Telephony Integration (CTI)
  • Contact Center Messaging
  • Contact Center Workforce Management
  • Customer Interaction Management - Find Customer Care Resources
  • Data Analytics
  • Help Desk
  • Language Services and Language Interpretation
  • Mobile Contact Center Technology
  • Multichannel and Omnichannel Call Center
  • Remote Call Center Agents
  • Self-Service Software
  • Social Media - Social CRM
  • Unified Communications
  • Unified Desktop
  • Workforce Optimization