Verint Systems
– Verint Community
About Verint Systems
Verint® is a leader in
Customer Experience (CX) Automation. We empower brands to achieve better
business outcomes by delivering superior CX at a lower cost in any interaction,
in any channel, anywhere, at any scale. The world’s most iconic
brands—including more than 80 of the Fortune 100 companies—use the Verint CX
Automation Platform to achieve stronger, faster AI Business Outcomes, Now™ that
reduce costs and elevate CX.
Using the Verint Platform,
organizations of all sizes can handle more interactions and use data to
continuously improve CX without increasing the size of their human workforce.
Our customers report measurable improvements in agent capacity, management capacity,
revenue, and customer and employee experience.
About Verint Community
An online social collaboration platform and communication tool, Verint® Community™ can be used by either customers or employees. As an employee collaboration tool, Verint Community helps employees share information and knowledge that can be beneficial to others now and in the future. Users can deepen relationships and drive engagement within the organization with tools to help bridge common interests both within and outside the company. For customers, Verint Community supports discussion forums, question and answer forums, blogs, wikis, moderation, gamification, and more, allowing organizations to create engaging online community experiences.