Verint Systems – Verint WFM Branch Scheduler

About Verint Systems

Verint(r) (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries—including over 85 of the Fortune 100 companies—are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.

About Verint WFM Branch Scheduler

Verint® Workforce Management Branch Scheduler™ is a cloud solution that can automate the creation of optimized schedules for bank and credit union branches. It was designed for the unique needs of branches, including physical layout and queue configuration (sales, universal, teller, drive up, etc.); forecasts for both customer-facing demand and non-customer-facing work; labor rules for breaks, lunches, and hours; employee skills and availability; and paid time off.

Directory Categories

  • Employee Assessment
  • Workforce Optimization