Verint Systems
– Verint Experience Management
About Verint Systems
Verint® is a leader in
Customer Experience (CX) Automation. We empower brands to achieve better
business outcomes by delivering superior CX at a lower cost in any interaction,
in any channel, anywhere, at any scale. The world’s most iconic
brands—including more than 80 of the Fortune 100 companies—use the Verint CX
Automation Platform to achieve stronger, faster AI Business Outcomes, Now™ that
reduce costs and elevate CX.
Using the Verint Platform,
organizations of all sizes can handle more interactions and use data to
continuously improve CX without increasing the size of their human workforce.
Our customers report measurable improvements in agent capacity, management capacity,
revenue, and customer and employee experience.
About Verint Experience Management
Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels. The solution incorporates voice-of-the-customer data across web, mobile, and social, so company stakeholders, including marketing and conversion owners, can tap into a unified data model and glean insights quickly, enabling them to take immediate actions and make strategic decisions that drive the customer experience. Core capabilities include digital feedback, survey management, predictive modeling, speech and text analytics, and digital behavior analytics.