Verint Systems – Verint Experience Management

About Verint Systems

Verint(r) (Nasdaq: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 180 countries—including over 85 of the Fortune 100 companies—are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.

About Verint Experience Management

Verint® Experience Management™ is a suite of solutions designed to unify and improve the customer experience at scale by enabling cross-functional teams to capture, analyze and act on customer feedback across all channels. The solution incorporates voice-of-the-customer data across web, mobile, and social, so company stakeholders, including marketing and conversion owners, can tap into a unified data model and glean insights quickly, enabling them to take immediate actions and make strategic decisions that drive the customer experience. Core capabilities include digital feedback, survey management, predictive modeling, speech and text analytics, and digital behavior analytics.

Directory Categories

  • Call Center Agent Monitoring Software
  • Cloud Contact Center Solutions
  • Customer Experience Feedback and Analysis
  • Customer Interaction Management - Find Customer Care Resources
  • Data Analytics
  • Multichannel and Omnichannel Call Center