CRMXchange — Your Gateway to Enhancing the Customer Experience

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Donna Fluss, DMG Consulting LLC

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DMG Consulting is a strategic advisor to companies large and small. Our mission is to leverage technology, process and people to optimize operational efficiency, sales and profits for our clients. Our actionable strategies and tactics effect change in internal process and technology to maximize the return from all customer-facing activities - sales, marketing and customer service. Our methodology includes in-depth analysis of all processes, systems and staff that touch your customers. We deliver solutions that pay for themselves in 3 to 9 months and give enterprises a lasting competitive advantage.

2006 QM CoverNew! 2006-2007 Quality Management/Liability Recording Product and Market Report