Genesys Sponsored Reality Game Show-- Round 1 June 4th, 1:00 pm Eastern
Service Star 2008™, is a reality game show conducted via the web and broadcast to a worldwide audience. On June 4th, the first round of customer service teams competed by responding to actual customer service scenarios in real time. The panel of judges and the web audience members evaluate each response and provide a score for each team. The total score will be comprised of 50% Judges vote and 50% audience vote.
By the end of this round, teams are eliminated and the winning teams will make it to the next week’s competition.
Host: Lior Arussy, Strativity Group
Judges include: Sheryl Kingstone, Yankee Group; Maggie Klenke, The Call Center School; Penny Reynolds, The Call Center School; and Eric Tamblyn , Vice President, Product Marketing, Genesys
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