Genesys Sponsored Reality Game Show- Round 2 - June 11th, 1:00 Eastern
Service Star 2008™ is a reality game show conducted via the web and broadcast to a worldwide audience. On June 11th, the second round of customer service teams will compete by responding to actual customer service scenarios in real time. The panel of judges and the web audience members will evaluate each response and provide a score for each team. By the end of this round, two teams are eliminated and the winning teams make it to the the final round of competition.
Host: Lior Arussy, Strativity Group
Judges include: Sheryl Kingstone, Yankee Group; Maggie Klenke, The Call Center School; Penny Reynolds, The Call Center School and Eric Tamblyn , Vice President, Product Marketing, Genesys
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