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“One of the most important aspects of a community manager’s job is cultivating a relationship with users. I've learned that it's only as tough as you make it and that you can connect with people online in many ways. Often it's just by sharing a blurb about your own life or even asking a simple question about theirs. When it comes to connecting with users, don't "over-think it." Start a conversation, and sit back and watch it grow. Consider the community a huge group of your friends, and act accordingly.” -Angela Connor
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