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About Altitude
As a leading independent contact centre vendor, Altitude Software’s deep expertise and industry know-how has helped customers around the globe to deploy state-of-the-art contact centers based on the most recent, market proven technologies. Click here for more...
Altitude at a Glance
 Providing superior solutions,
in 60 countries,
to 800 customers,
with 200,000 agent positions,
from 18 office locations,
since 1992. |
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Our commitment to YOU!
Everything we do aims at delivering value to our customers business as follows:
Freedom of choice
optimize investments, no infrastructure lock-in
Embrace change
from ideas to business goals, change is easy
Peace of mind
we support you every step of the way |
Altitude uCI™ suite is a comprehensive solution that enables you to manage customer interactions in a multimedia contact center environment. Altitude Software delivers the total suite or modular unified customer interaction solutions that enable companies to automatically respond to changing business needs, improve the overall customer service and achieve a significant return on investment. 
Altitude IP contact center is a complete multimedia contact center solution running on IP. Altitude IP contact center provides the full functionality of the Altitude uCI suite connected to Altitude vBox, a SIP-based media voice switch, or a variety of IP-PBXs through ISDN and CTI. 
When deployed in a Data Center, Altitude uCI™ supports a Service Provider to host contact center services, with rapid deployment, security and fast return on investment. With this service, companies requiring a contact center can outsource the technology infrastructure while retaining all the control and security they need. 
