CEM Certification
Hyatt Regency, Jersey City, New Jersey
October 20-22, 2009 

Seeking new and innovative ways to differentiate your products and services from your competition?

Strativity Group's Customer Experience Certification program is for you. Learn how to properly implement CEM strategies within your organization to help build lasting relationships with your customers, and strategically transform your customer experiences to maximize revenue and profit.

This interactive course combines CEM strategies and methodologies with relevant challenging exercises to give you the hands-on experience you need to make an immediate impact within your organization.

How Will You Benefit From Attending?

Develop successful customer centric strategies for your organization 
Learn how to design and implement CEM strategies
Obtain official professional recognition for your knowledge
Acquire templates to design successful and profitable customer experiences
Identify ways to engage all touch points and build internal buy-in
Drive your organization's growth and success through customer experience management