Telecoms Loyalty & Churn 2009
6th – 9th July 2009
Kempinski Hotel Bristol, Berlin
Optimising customer loyalty is a key priority for any operator looking to radically increase customer retention during these uncertain economic times, and IIR’s Telecoms Loyalty & Churn 2009 conference is the must attend event to find out how leading operators from around the world are doing just that. For more information and to download the brochure
Building on over ten years of success, this year’s Telecoms Loyalty & Churn conference features more operator case studies than ever before. Leading experts from fixed and mobile operators alike will be sharing strategies they have implemented to ensure an increase in customer loyalty and an essential decrease in customer churn. Looking at how to design an effective and differentiated loyalty programme to how to provide an improved customer service, this event will provide an in-depth understanding of how to optimise the cost-efficiency of your reward schemes and retain your most valuable customers.
With fixed and mobile operators making up over 80% of the delegates last year, the 2009 event is already proving to be extremely popular. As customer loyalty continues to top the list of operators’ priorities do not miss out on this unique opportunity to find out how you can radically increase customer loyalty during these touch economic times.
Call +44 (0)20 7017 7483
Email your registration to us at registrations@iir-telecoms.com
Register online at http://www.iir-events.com/IIR-Conf/page.aspx?id=19117
Please quote CG2537CRMX when registering